When personal information is collected
Personal information is collected
- when emails are sent to both the [email protected] email address or staff member’s email addresses
- in some cases as a result of enquiries made by phone or in person.
How we use your information
- Collected by email
Information supplied by email will be processed by the email application and may be recorded in the customer relationship management system if relates to a matter of significance.
- Collected as a result of enquiries made by phone or in person
Information may be recorded in the customer relationship management system if relates to a complaint, notification or other matter of significance.
Disclosure of personal information
We will not usually share your personal information with other parties without your consent except where we are required to by Law or in connection with a criminal investigation. In the absence of any previous consent provided by you, we will contact you should we consider disclosure to a third party is necessary for us to fully investigate your complaint or enquiry.
Access to your personal information
You are able to find out what information we hold about you by making a subject access request under the relevant Data Protection Law. To do so, please make the request in writing to the address on the main page of this website.
Links to other websites
This privacy notice does not cover any third party websites reached via links on this website. You are advised to read the privacy statements on the other websites you visit.